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The Group Practice Exchange

The Group Practice Exchange Podcast is a place for group practice owners, where we talk candidly about business ownership and leadership. From practice building tips to live coaching to real talk episodes with other group practice owners, we are the resource you have been looking for to grow your group practice.
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All Episodes
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Now displaying: 2020
Apr 15, 2020

Hey Group Practice listeners! In this episode, I'm talking with John Sanders all about digital marketing amidst COID-19.

In this episode we cover: 

  • Shifts + new trends in online searches
  • Using Google Trends
  • ROI on paid ads
  • Benefits of a complete Telehealth page
  • Top tips for group practice owners
  • Lead tracking to evaluate ROI

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Apr 8, 2020

Hey Group Practice listeners! In this episode, I'm talking with Mike Michalowicz all about his new book, Fix This Next, which will be out on April 28th.

In this episode we cover:

  • Navigating how to find the next big thing that will help move your business forward
  • The Entrepreneurial Hierarchy of Needs
  • Base level needs vs. higher level needs
  • When & how to do your Fix This Next analysis

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Apr 1, 2020

Hey Group Practice listeners! In this episode, I'm talking all about why you may be making less now as a group practice owner than you were as a solo practitioner.

In this episode we cover:

  • Growing your practice too quickly
  • Not taking time to stabilize between growth
  • Investing too much in your start-up
  • Paying your staff too much or adding too many benefits too quickly
  • Hiring too many part-time therapists
  • Low retention rates
  • Sales issues vs. profit issues
  • Staying small, but spending as though you're a larger practice
  • Working longer and harder in the first year
  • Not delegating enough

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Mar 25, 2020

Hey Group Practice listeners! In this episode, I'm talking all about what I wish I knew before I started a group practice.

In this episode we cover: 

  • Slowing down to make better choices for your practice
  • Learning to balance self care
  • Knowing when to stop at the end of the day
  • Resisting the survival trap
  • Resisting the comparison trap
  • Learning there is no "perfect time"
  • Creating a network of business owners
  • Focusing on your own leadership skills
  • Automating, Delegating, and Elimate
  • Knowing what you know + what you don't

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Mar 18, 2020

Hey Group Practice listeners! In this episode, I'm talking with Alyssa Adams all about adding in a coaching service to your group practice.

In this episode we cover:

  • Dos & don'ts on adding on a coaching service
  • Aligning your coach with your practice niche
  • How coaching will help to round out your practice
  • Managing therapist vs coaching roles
  • Marketing your coaching services in your group practice


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Mar 11, 2020

Hey Group Practice listeners! In this money matters episode, I'm talking all about how to increase profits in your group practice without adding any new clinicians or services.

In this episode I cover:

  • Getting discounts with your operating expenses to increase your profits
  • Checking alternative services who's costs may help increase your profits
  • Increasing out of pocket and insurance rates
  • Becoming an affiliate

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Mar 5, 2020

Hey Group Practice listeners! In this tip of the day episode, I'm talking all about using Google My Business for your practice

In this episode I cover:

  • What Google My Business is
  • Why Google My Business is beneficial to your practice
  • Tips for setting up your Google My Business listing
  • What you should include in your listing

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Feb 12, 2020

Hey Group Practice listeners! In this tip of the day episode, I'm talking with Uriah Guilford all about the best software tools to use in your group practice.

In this episode I cover:
The critical software programs for group practice owners
Additional software to boost your group practice productivity
Deciding which software tools & programs are right for you
Recommended software options


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Feb 5, 2020

Hey Group Practice listeners! In this tip of the day episode, I'm talking all about finding your next big idea.

In this episode I cover:

  • Tips to spark your next big idea
  • What a big idea think tank looks like
  • Examples of next big ideas
  • Finding the purpose behind your next idea
  • Keeping your ideal client in mind when coming up with your next big idea
  • How your next big idea can support your next big idea

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Jan 29, 2020

Hey Group Practice listeners! In this tip of the day episode, I'm talking about how to notify clients of rate increases.

In this episode I cover:

  • Why your rates should increase
  • Standard rate increases in the US
  • How to notify clients of rate increases in your practice

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Jan 22, 2020

Hey Group Practice listeners! In this coaching episode, I'm talking with Courtney Glashow all about expanding your group practice when there is no good real estate available.

In this episode we cover:

  • Alternatives to office buildings such as houses & storefronts
  • Adding right of first refusal to your lease
  • Setting up remote group practices
  • Subletting from other practices
  • Taking over another practice's lease

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Jan 15, 2020

Hey Group Practice listeners! In this episode, I'm talking all about building an intra-office website to create a centralized location where everything your staff needs is hosted.

In this episode we cover:

  • Using Google Sites for your intra-office website
  • What to include in your intra-office website
  • Helpful updates to post on your intra-office site
  • Tabs I use on our intra-office website

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Jan 8, 2020

Hey Group Practice listeners! In this episode, I'm talking with Julie Herres from Greenoak Accounting about financial tips to help group practice owners make the most of their coming year.

In this episode we cover:

  • Setting + running the numbers on your 2020 goals
  • Hiring considerations
  • Determining compensation structure
  • Being intentional about paying yourself
  • Establishing go-to financial support
  • Simplifying systems in your business
  • Outsourcing areas of weakness

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Do you ever wish for a financial therapist who could relieve you from the last few months’ bookkeeping, talk you off the edge when you're running into issues with Quickbooks, or help you work through a profit plan for growth? GreenOak Accounting does just that! GreenOak Accounting is an accounting firm that specializes in working with group practices. Their value goes WAY beyond bookkeeping; they can help you get on track for financial success. Schedule a free consultation by going to http://greenoakaccounting.com/tgpe

Jan 2, 2020

Hey Group Practice listeners! In this episode, I'm talking all about building your business support people.

In this episode I cover:

  • Who should make up your business support people
  • Why it's important to have go-to business support people
  • Examples of typical business support people
  • How to find your expert support businesses


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

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