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The Group Practice Exchange

The Group Practice Exchange Podcast is a place for group practice owners, where we talk candidly about business ownership and leadership. From practice building tips to live coaching to real talk episodes with other group practice owners, we are the resource you have been looking for to grow your group practice.
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Now displaying: July, 2025
Jul 30, 2025

As a group practice owner, it’s easy to assume your struggles are about hiring or team dynamics, when what’s really needed is some honest reflection and strong leadership training for teams.

In this episode, I sat down with leadership coach, Adrian Koehler to unpack what’s actually going wrong in many therapy practices: leadership mistakes that no one wants to talk about.

Adrian and I get into the real reasons leaders get stuck, why “being nice” isn’t always kind, and how your discomfort might be costing your business.

We bust some major myths about leadership, and Adrian shares what therapists-turned-leaders need to know if they want to grow a team that’s healthy, honest, and aligned.

Here’s what we cover in this powerful conversation:

  • The #1 blind spot that leads to the most common leadership mistakes - and how to start fixing it today
  • What to do if you’ve given someone too many chances and it’s starting to hurt your team (spoiler: it's not just about writing a PIP)
  • Why great therapists often struggle as leaders, and how to overcome that disconnect with the right leadership training for teams
  • The truth about radical candor, “ruinous empathy,” and how these hidden habits damage team culture
  • How to ask yourself one simple (but daring) question that reveals how to improve as a leader in your group practice

Whether you're leading a small team or managing a growing staff, this episode will challenge how you think about leadership - and how you show up for your people.

 

LINKS:

Need extra support? Join The Exchange, a membership community just for group practice owners. 

The Group Practice Exchange Programs + Courses

The Accountability Equation™ Quiz

The Accountability Equation Book

Group Practice Forecasting Support GPT

 

CONNECT WITH MAUREEN WERRBACH & THE GROUP PRACTICE EXCHANGE:

Website

Facebook

Instagram

LinkedIn

 

CONNECT WITH ADRIAN KOEHLER:

Website

YouTube

LinkedIn

Instagram

 

SPONSORS:

TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months! 

GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!

Jul 16, 2025

Wondering how to turn student loans into a recruitment and retention strategy for your group practice? This episode is for you. 

I sat down with Connor Pierce - doctor of physical therapy and certified student loan consultant - to talk all things student loan planning, HRSA loan repayment, and nonprofit student loan forgiveness.

As group practice owners, we’re always looking for ways to support our team while growing our business sustainably. And let’s be real - student loan planning isn’t just about personal finance anymore. It can directly impact your hiring, retention, and overall business strategy. 

Connor breaks it all down with practical tips on how to navigate student loan forgiveness for mental health professionals, how HRSA loan repayment programs work, and how nonprofit student loan forgiveness could be the edge you need to attract top talent.

Here's what you’ll learn in this episode:

  • What most group practice owners don’t know about student loan forgiveness for mental health professionals - and how to change that.
  • The real difference between HRSA loan repayment and nonprofit student loan forgiveness (and how to know which is right for your practice).
  • How opening a nonprofit arm of your practice could unlock student loan forgiveness for mental health professionals - and be a game-changer in hiring.
  • The top student loan planning mistakes practice owners make - and how to avoid them.
  • How your student loan planning strategy can (and should) be aligned with your business growth goals and tax planning.

Whether you’ve already paid off your loans or you’re still navigating repayment, there’s a ton of value in understanding how student loan planning fits into the bigger picture. Especially if you're building a benefits package that stands out in a competitive hiring market.

Tune in to learn how HRSA loan repayment, nonprofit student loan forgiveness, and smart student loan planning can fuel sustainable growth in your group practice.

 

LINKS:

Need extra support? Join The Exchange, a membership community just for group practice owners. 

The Group Practice Exchange Programs + Courses

The Accountability Equation™ Quiz

The Accountability Equation Book

Group Practice Forecasting Support GPT

 

CONNECT WITH MAUREEN WERRBACH & THE GROUP PRACTICE EXCHANGE:

Website

Facebook

Instagram

LinkedIn

 

CONNECT WITH CONNOR PIERCE & STUDENT LOAN PLANNER:

Website

Facebook

Instagram

TikTok

X

LinkedIn

Pinterest

YouTube

 

SPONSORS:

TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months! 

GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!

 

Jul 2, 2025

Could your group practice survive a board complaint? 

If you’ve ever felt anxious about protecting your license - or the licenses of your team - this episode is a must-listen.

In this episode, I sit down with Karen Pavlidis and Fran Schopick of The Working Alliance to talk about a topic that keeps a lot of group practice owners up at night: how to proactively reduce risk and avoid board complaints. 

We dig into the biggest mistakes practice owners make when it comes to practice policies, the role of strong therapy documentation, and why a well-written therapy informed consent example is one of the most important clinical risk management documents in your practice.

In this episode, we cover:

  • The one red flag that gets ignored most often by clinicians - and how it leads to board complaints if left unaddressed.
  • Why your therapy informed consent example might be missing critical language (and what it needs instead).
  • The biggest mistake group practices make with practice policies - and how it opens the door to liability.
  • How tech is making it too easy for clinicians to skip key therapy documentation steps that protect everyone.
  • What a team culture rooted in clinical risk management looks like - and how to build one starting now.

If you're a practice owner wondering what really goes into strong clinical risk management, you’ll walk away from this episode with actionable steps to protect your practice, your team, and your clients.

 

LINKS:

Need extra support? Join The Exchange, a membership community just for group practice owners. 

The Group Practice Exchange Programs + Courses

The Accountability Equation™ Quiz

The Accountability Equation Book

Group Practice Forecasting Support GPT

 

CONNECT WITH MAUREEN WERRBACH & THE GROUP PRACTICE EXCHANGE:

Website

Facebook

Instagram

LinkedIn

 

CONNECT WITH THE WORKING ALLIANCE:

Website

Document Packages - Use coupon Code TGPE25 for 25%!

Free Download: 11 Tips to Help You Avoid a Board Complaint... and Sleep Better at Night!

Contact them HERE for team trainings around building awareness about best practices in risk management

 

SPONSORS:

TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months! 

GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!

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