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The Group Practice Exchange

The Group Practice Exchange Podcast is a place for group practice owners, where we talk candidly about business ownership and leadership. From practice building tips to live coaching to real talk episodes with other group practice owners, we are the resource you have been looking for to grow your group practice.
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All Episodes
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Now displaying: Page 7
Sep 2, 2019

Hello Group Practice Listeners! In this real talk/coaching episode, I talk with Tara Vossenkemper about adding intensives to what you have to offer in your practice.

In this episode, we discuss:

  • Benefits to offering intensives for both clients and clinicians
  • Possible structures of intensive offerings
  • The biggest common struggles in setting up a intensives
  • How to go about reducing your caseload in order to offer intensives
  • Marketing intensives to couples


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Aug 28, 2019

Hello Group Practice Listeners! In this Tip of the Day episode, I want to give you a beginner's guide to employee benefits.

In this episode, I discuss:

  • Well rounded ideas for offering employee benefits
  • What kind of benefits you can offer
  • What offering benefits can look like in your practice
  • Why to talk to an employment attorney before offering employee benefits
  • How to figure out what benefits your clinicians want


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Aug 26, 2019

Hello Group Practice Listeners! In this Tip of the Day episode, I want to talk about what shifts when you scale a group practice beyond 20 clinicians.

In this episode, I discuss:

  • How your systems (scheduling, intake, payments, etc) change with 20+ clinicians
  • How your role as the practice owner shifts as you move beyond 20 clinicians
  • Refocusing on your visionary work rather than the day to day
  • The growing need for leadership in your practice as it grows
  • The need for departments The ebb and flow of finances as your practice grows

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jul 26, 2019

Hey Group Practice listeners!

In this coaching episode, Tara Vossenkemper and I will be talking all about how to implement big ideas without getting bogged down.

We’ll discuss:

  • building a support team to help with smaller tasks that take away time
  • determining what tasks need to be done by you and which can be handed off
  • learning to decide which projects will be best for your practice
  • setting a boundary before starting a new project

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jul 22, 2019

Hey Group Practice listeners!

In this coaching episode, Taína Amaro and I will be talking about how to get going with launching your group practice when panic mode has you paralyzed.

We’ll discuss:

  • how to know that you're hiring the right person
  • how to know that it's the right time to move forward
  • how to push past doubt + fear
  • learning to see growth as small micro-steps
  • aligning your vision with your resources


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jul 4, 2019

Hello group practice listeners! In this episode, I sat down with AImee Kotrba, owner of Thriving Minds Behavioral Health, to chat about bringing intensive therapy models to your group practice.

This episode is packed with so much good information! Here's what we discuss:

  • what intensive therapy models can look like (intensive summer camp, individual intensive, intensive school therapy, etc.)
  • the reasoning behind switching to an intensive therapy model
  • how Aimee decided that this was the right fit for her practice
  • obstacles to developing this kind of therapy model (scheduling, what happens after the intensive, exhaustion, etc.)
  • benefits of running intensive therapy programs (cost-effective, helps with busy schedules, individualized attention, etc.)
  • how this model works with insurance companies
  • how to present this type of model to clients and families
  • marketing methods for this type of therapy model
  • how to prepare clients and families for an intensive
  • the follow-up process after an intensive
  • individual vs group intensives
  • difference between billing intensives vs individual sessions
  • how to compensate staff for intensives
  • how staff feel about intensives
  • liability considerations for this type of therapy
  • managing client and family expectations

 

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jun 27, 2019

Hello Group Practice Listeners! In this Tip of the Day episode, I'm talking about onboarding + the first 90 days of employment for any new staff. 

In this episode, I discuss: 

★ How to set your staff up for success
★ Having conversations with staff about expectations + fit
★ Learning to offer alternative options
★ Prioritizing training + follow up trainings for new staff
★ Checking in with onboarding coordinators to evaluate fit of new staff

★ Reframing thoughts to prioritize success of your staff + practice

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jun 20, 2019

Hello group practice listeners! In this episode, I dive into the topic of profit sharing.

In this episode, I discuss: 

  • different ways that group practices use profit sharing
  • how I like to think about profit sharing
  • how to integrate profit sharing with Profit First
  • getting creative with how to pay your superstar employees
  • one simple example of how to structure profit sharing in your
  • group practice
  • how profit sharing can work year to year

Have you implemented profit sharing in your practice to incentivize your clinicians? Let me know how it works in your practice!

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jun 12, 2019

Hi Group Practice Listeners! In this Tip of the Day episode, I'm talking all about

I discuss:
★ what a performance improvement plan is
★ what should be inside a performance improvement plan
★ when a performance improvement plan is necessary
★ how to communicate the performance improvement plan


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jun 5, 2019

Hi Group Practice Listeners! In this Tip of the Day episode, I'm talking all about finding + growing good leaders in your practice.

I discuss:
★ the progression of leadership within your practice
★ learning to trust as a group practice owner + being able to let go
★ the difference between delegating + deciding
★ communicating the "whys" behind your policies, procedures + systems
★ how + why to use your leadership team as a sounding board


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

May 16, 2019

Hi everyone!

In this Tip of the Day episode, I'm talking about a book that I recently read called The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues by Patrick M. Lencioni.

This book was recommended in the Facebook group and I finally got the chance to read through it, and I really found a ton of awesome nuggets of information.

I value reading good leadership books to grow as a group practice owner, and so anytime I read an amazing book, I like to give that recommendation out to other group practice owners so that you can use that time to read a little bit and learn how to lead a little bit better!

In the episode, I discuss:

  • three things to look for to find your ideal team players (therapists, employees, admins, etc.): hungry, humble, and smart
  • a summary of the book
  • how to tell if someone is hungry, humble, and smart in your group practice
  • how to apply these ideas specifically to a group practice setting
  • an exercise to map out where your current team players fall in these categories
  • what I got out of the book

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

 

May 15, 2019

Hey Group Practice listeners! In this episode, I talk with Rebecca Stone all about emotional support animals.

Here's what we'll discuss:
✔️How are emotional support animals different than service animals?
✔️How are emotional support animals different than therapy animals?
✔️Are there specific trainings/assessments clinicians should be using before writing an ESA letter?
✔️What are recommended training courses?

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Apr 26, 2019

Hey Group Practice listeners! In this real talk episode, Amy Parks and I go deep on Shiny Object Syndrome and how it relates to group practice owners specifically.

Here's what we'll discuss:

  • what shiny object syndrome is
  • how social media plays into shiny object syndrome
  • the temptation to always get the next best thing
  • when it's worth it to make changes
  • taking the time to find the ease within yourself
  • ideas for how to combat shiny object syndrome
  • looking vs. doing

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Apr 19, 2019

Hey Group Practice listeners! In this interview episode,Greg Higdon and I will be talking about five mistakes group practice owners make when doing their bookkeeping.

Here's what we'll discuss:

★ Greg's business Grow Your Books
★ Common bookkeeping mistakes
★ +The importance of bookkeeping software

 

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Apr 10, 2019

Hey Group Practice listeners!

In this interview episode, Ajita Robinson and I will be talking about how to get started with passive income in your private practice. Here's what we'll discuss

  • what passive income is
  • pajama profit ideas
  • how to monetize your space + knowledge
  • licensing materials vs. ecourses
  • how to protect your intellectual property
  • marketing your passive income streams
  • heart centered vs. data centered pitches

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Apr 3, 2019

Hey Group Practice listeners!

In this coaching episode, Annie Wright and I will be talking about how to create an onboarding and management plan for new hires in your group practice.

We'll discuss:

  • streamlining the onboarding of new hires
  • elements of a good onboarding plan
  • elements of a good management plan for first 90 days of new hire
  • employee manuals
  • how to give constructive feedback in the moment
  • using an evaluation template
  • creating space for new hires to give feedback
  • questions to ask new hires

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Mar 29, 2019

Hey Group Practice listeners!

In this coaching episode, Becky Guagliardo and I will be talking about Mike Michalowicz's newest book Clockwork, and how to implement the ideas into your group practice. We'll discuss:

  • how to step out of the day to day and focus on the big picture of your business
  • the 4D test in clockwork (doing, designing, deciding, delegating) + what tasks fall under each category
  • how to go from too much doing to more designing + from too much deciding to more delegating
  • how clockwork can work specifically for group practice owners
  • how to reduce your caseload while growing the caseload of your clinicians
  • tips for making design and delegate categories more streamlined
  • the difference between delegating + deciding

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Mar 20, 2019

Hey Group Practice listeners! In this coaching episode, Hannah Kyaw Thaung and I will be talking about creating a multidisciplinary group practice. We'll dive deep on having not just therapists, but other disciplines in a group practice.

  • referring clients who need further support in house (especially in areas where there are limited resources)
  • risks involved in managing different disciplines
  • covering your bases legally
  • establishing new leardership positions to provide support to new hires (onboarding coordinator, supervisor, clinical director)
  • hiring established providers vs newly graduated providers
  • how to deal with staff turnover
  • managing expectations for new hires
  • pricing differences for different disciplines

Give it a listen!

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Mar 12, 2019

Hey Group Practice listeners!

In this coaching episode, Kaela Haycraft and I will be talking about managing long-term staff. Here's what we'll cover:

  • the ebbs and flows that go along with having long term clinicians who struggle with the change that comes along with growing a group practice
  • managing staff through periods of growth (whether it's number of clinicians, new office space, etc.)
  • how to discuss pay split with clinicians
  • office culture changes as new staff members come on board
  • how pay structures change (or don't change) as the practice grows
  • how to discuss pay split with clinicians

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Mar 5, 2019
Episode 50: [Tip of the Day] Who are Your Rockstars & Superstars?

Hey Group Practice listeners! In this episode, I'm talking to Perry Rosenbloom about 3 things that group practice owners can do to improve their SEO. Here's what we'll cover: 

1. Have specialty pages

  • start with general pages
  • add sub-specialty pages

2. Have bio pages (separate pages)

3. For groups with multiple locations:

  • have Google My Business for each location
  • list locations on the home page of your website with links to the separate pages for each location

BONUS #4: guest blog or podcast to get traction on your website and improve rankings

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Feb 26, 2019

Hey Group Practice listeners! In this episode, I'm talking with Vicky Brandt all about processes for scheduling the right therapist to a client!

In this episode we cover:
1. How do we find the way to most accurately place a client?
2. How do we decide what type of clients are the best fit for each clinician?
3. How can we best communicate expectations?

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner. 

Feb 19, 2019

Hey Group Practice listeners! In this episode, I'm talking with Kim Hession all about balancing multiple businesses!

In this episode we cover:
1. Where to put energy when balancing multiple businesses
2. How to narrow your goals into priorities

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Feb 12, 2019

Hey Group Practice listeners! We're back with our series of Real Talk episodes & I am super excited to keep going! In this episode you get to be a fly on the wall while I talk with Sarah Suzuki about how to exercise vulnerability and create mutual accountability with your staff. In this episode we cover:

★ the importance of vulnerability
★ what doesn't work when building relationships with staff
★ how to best communicate with staff
★ the benefits of true vulnerability

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Feb 5, 2019

Hey Group Practice listeners! In this episode, I'm talking with Houston group practice owner Beatrice Craven about what it's really like to run a group practice.

This is the first in our series of Real Talk episodes & I am super excited to get started! In this episode you get to be a fly on the wall while we ask ourselves questions like:

★ What am I doing? (in life & my practice!)
★ To grow or not to grow?
★ Is expanding the right move for me?

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Jan 29, 2019

Hey Group Practice listeners! In this episode, I'm talking about bringing a nurse practitioner into your practice.

In this episode I cover:
1. The legal aspect involved in bringing on a nurse practitioner
2. The benefits of having a nurse practitioner
3. What I've learned from bringing on a nurse practitioner
4. Contracting vs Employing

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

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