Hey Group Practice listeners!

In this coaching episode, Annie Wright and I will be talking about how to create an onboarding and management plan for new hires in your group practice.

We'll discuss:

• streamlining the onboarding of new hires
• elements of a good onboarding plan
• elements of a good management plan for first 90 days of new hire
• employee manuals
• how to give constructive feedback in the moment
• using an evaluation template
• creating space for new hires to give feedback
• questions to ask new hires

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners!

In this coaching episode, Becky Guagliardo and I will be talking about Mike Michalowicz's newest book Clockwork, and how to implement the ideas into your group practice. We'll discuss:

• how to step out of the day to day and focus on the big picture of your business
• the 4D test in clockwork (doing, designing, deciding, delegating) + what tasks fall under each category
• how to go from too much doing to more designing + from too much deciding to more delegating
• how clockwork can work specifically for group practice owners
• how to reduce your caseload while growing the caseload of your clinicians
• tips for making design and delegate categories more streamlined
• the difference between delegating + deciding

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! In this coaching episode, Hannah Kyaw Thaung and I will be talking about creating a multidisciplinary group practice. We'll dive deep on having not just therapists, but other disciplines in a group practice.

• referring clients who need further support in house (especially in areas where there are limited resources)
• risks involved in managing different disciplines
• covering your bases legally
• establishing new leardership positions to provide support to new hires (onboarding coordinator, supervisor, clinical director)
• hiring established providers vs newly graduated providers
• how to deal with staff turnover
• managing expectations for new hires
• pricing differences for different disciplines

Give it a listen!

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners!

In this coaching episode, Kaela Haycraft and I will be talking about managing long-term staff. Here's what we'll cover:

• the ebbs and flows that go along with having long term clinicians who struggle with the change that comes along with growing a group practice
• managing staff through periods of growth (whether it's number of clinicians, new office space, etc.)
• how to discuss pay split with clinicians
• office culture changes as new staff members come on board
• how pay structures change (or don't change) as the practice grows
• how to discuss pay split with clinicians

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! In this episode, I'm talking to Perry Rosenbloom about 3 things that group practice owners can do to improve their SEO. Here's what we'll cover: 

1. Have specialty pages

• start with general pages
• add sub-specialty pages

2. Have bio pages (separate pages)

3. For groups with multiple locations:

• have Google My Business for each location
• list locations on the home page of your website with links to the separate pages for each location

BONUS #4: guest blog or podcast to get traction on your website and improve rankings

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! In this episode, I'm talking with Vicky Brandt all about processes for scheduling the right therapist to a client!

In this episode we cover:
1. How do we find the way to most accurately place a client?
2. How do we decide what type of clients are the best fit for each clinician?
3. How can we best communicate expectations?

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner. 

Hey Group Practice listeners! In this episode, I'm talking with Kim Hession all about balancing multiple businesses!

In this episode we cover:
1. Where to put energy when balancing multiple businesses
2. How to narrow your goals into priorities

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! We're back with our series of Real Talk episodes & I am super excited to keep going! In this episode you get to be a fly on the wall while I talk with Sarah Suzuki about how to exercise vulnerability and create mutual accountability with your staff. In this episode we cover:

★ the importance of vulnerability
★ what doesn't work when building relationships with staff
★ how to best communicate with staff
★ the benefits of true vulnerability

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! In this episode, I'm talking with Houston group practice owner Beatrice Craven about what it's really like to run a group practice.

This is the first in our series of Real Talk episodes & I am super excited to get started! In this episode you get to be a fly on the wall while we ask ourselves questions like:

★ What am I doing? (in life & my practice!)
★ To grow or not to grow?
★ Is expanding the right move for me?

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! In this episode, I'm talking about bringing a nurse practitioner into your practice.

In this episode I cover:
1. The legal aspect involved in bringing on a nurse practitioner
2. The benefits of having a nurse practitioner
3. What I've learned from bringing on a nurse practitioner
4. Contracting vs Employing

This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Hey Group Practice listeners! In this episode, I'm talking with Kate Fish all about reducing clinical caseloads without losing income!

In this episode we cover:
1. How to manage the finacial aspect when decreasing your caseload
2. Trusting your business to stay stable during the shift
3. Managing the fear of your worst-case-scenario
4. The logistics of not seeing any more clients & setting a weekly hour cap


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner. Get two free months of TherapyNotes here: https://www.therapynotes.com/r/thegrouppracticeexchange/

Hey Group Practice listeners! In this episode, I'm talking with Katie Leikam all about expanding your group practice niche.

In this episode we cover:
1. When to expand your niche + your practice
2. How to market outside your niche to expand your practice
3. How to determine what your ideal group practice looks like


This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

Welcome to the first episode of 2019 season!

This episode, I’m talking about my word of the year for 2019.

2018 was, for me, a sort of wild and filled with events sort of year. I’ve been thinking about what I want my word for 2019 to be, because there were a lot of ups and downs last year.

I’ve decided that the words I want to use for 2019 and how I want to embody myself are SIMPLIFY and INTENTION.

This year I want to stay focused and simplify everything - from how I do things in business to how I do things in The Group Practice Exchange, and also just how I live my life all around.

Listen to the episode to find out more about how I picked my word AND to find out what’s new this year for The Group Practice Exchange Podcast! We have some exciting new things happening in the podcast this year, so this is an episode you don’t want to miss!

Hey Group Practice listeners! In this episode, I'm talking with Kasey Compton about systems & processes for larger group practices.

In this episode we cover:

1. What systems & process have the biggest impact on the success of her group practice
2. How to screen for clinicians that are right for your practice
3. Leadership positions & support people necessary for group practices
4. Where & why to find support from other group practice owners

Hey Group Practice listeners! In this episode, I'm talking with CEO and co-founder of Radical Candor, Jason Rosoff.

In this episode we cover:
1. What Radical Candor is
2. Building better relationships at work and making great bosses
3. Why radical candor is an uncommon act
4. What the 2x2 tool is + how to use it
5. How we can create a radically candid workplace
6. Tips for the Ruinous empathy leaders
7. How to be more receptive to feedback

Hey Group Practice listeners! In this episode, I'm talking all about your group practices' rockstars & superstars.

Things I discuss in this episode:
1. What is the difference between rockstars & superstars?
2. How to support your rockstars
3. How to support your superstars
4. How to get creative with delegating so you can focus on your Queen Bee Role

Hey Group Practice listeners! In this episode, I'm talking all about your group practices' Queen Bee Role. 

Things I discuss in this episode:

1. What is the Queen Bee Role?
2. Who actually takes on the Queen Bee Role?
3. How can you find your practices' Queen Bee Role?
4. How can everyone in your practice protect & serve the Queen Bee Role?

Hey Group Practice listeners! In this episode, I'm talking all about bringing on provisionally licensed therapists & interns to your group practice. 

Things I discuss in this episode:

1. The difference between interns & provisionally licensed therapists here in Illinois
2. How you need to look at the structure & system that you would set up if you bring one on
3. Considerations to hiring either a provisionally licensed therapist or an intern

Hey Group Practice listeners! In this episode, I'm back with Mike Michalowicz, who you may know as the author of the book Profit First. This time we're talking about his new book, Clockwork: Design Your Business to Run Itself.

Things we discuss in this episode:

1. Mike's new book Clockwork
2. How to design a business to get to the goals you want without doing more work 
3. The Queen Bee Role: what it is and how it operates within different businesses
4. The 4D's: doing, deciding, designing, & delegating 

Hey Group Practice listeners! Today I'm doing another AMA (Ask Me Anything) where I'll be answering questions regarding hiring & onboarding. 

Things to keep in mind during the hiring process:

1. Your vision + mission for your group practice
2. Looking for strengths that compliment rather than reflect your own
3. Personality & your office dynamic

How to make the most of your onboarding process:

1. Have an in-depth training period
2. Ongoing & consistent supervision
3. Pay for or suggest outside training

How to compete with larger groups who can offer more to their employees:

1. Focus on the environment + culture
2. Being able to provide time and attention larger group owners can't
3. Loyal & close-knit staff community
4. Find & highlight your non-financial incentives 

When should you continue hiring?

1. Wait until clinicians are 50% full to start looking
2. When your clinicians are about 75% full, start hiring

Hey Group Practice listeners! Today I'm doing another AMA (Ask Me Anything) where I'll be answering the question: 

"What are practice owner life hacks?"

The five hacks I cover are:

1. Schedule regular time in your calendar to meet with staff & batch your time
2. Getting a support group of 1-3 other practice owners
3. Delegating sooner rather than later
4. Use a project management system like Trello to organize tasks
5. Organize your time going backwards

1. Revamping your interviewing process
2. Hiring rockstars vs hiring superstars
3. Embracing the superstars in your practice

Why is a brand is important?

In today's episode, we're talking with Lisa Savage on thinking outside the box in your group practice. Some questions we'll be discussing are: 

1. How did she come up with the idea?
2. How long did it take her to get to 7 figures?
3. How does she get schools to agree to allow services?
4. Does she employ contractors or employees?
5. What lessons has she learned about being in practice?