Ever wondered how to transform vague promises into measurable success in your group practice?
For the fifth episode of the six-week Accountability Equation™ podcast series, I dive deeper into the fourth A of the five A's of Accountability: “Audit”. Join me as I share why using key performance indicators (KPIs) are necessary to track progress and measure success. I talk about how to identify the core responsibilities, objectives, and critical success factors for each leadership role in order to determine the appropriate KPIs to track. I also share examples of common KPIs for different roles in your practice. Some of the things I cover in this episode are:
Explaining the importance of accountability in a group practice
Understanding the need for metrics and key performance indicators (KPIs) to track progress and measure success
How to use data and evidence to support claims of success or failure
Sharing how to identify core responsibilities, objectives, and critical success factors for each leadership role
Exploring ways to determine appropriate KPIs to track for different roles (administrative, clinical, hiring and onboarding, HR)
Diving into the importance of accurate auditing to ensure leadership team meets accountabilities
Accountability thrives when it's supported by a web of metrics, offering transparency, motivation, and insight. Audits act as a reality check for your business, bridging the gap between intentions and outcomes.
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Resources mentioned in this episode:
Connect with Maureen Werrbach & The Group Practice Exchange:
This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.
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